Contact
When your vehicle needs attention, quick and clear communication with a trusted service provider is crucial. Lucky Leos is committed to accessible, friendly customer service. Whether you need to schedule a repair, request Mobile RV Repair, or get a pre-trip inspection, this Contact page outlines how to reach us, what information to prepare, and what to expect during and after service.
Get in Touch
Contacting us before making assumptions about repairs allows our technicians to prepare properly — bringing the right tools, spare parts, and diagnostic equipment, and allocating adequate time for inspection. Early communication avoids multiple service visits, speeds up diagnosis, and can save money.
Call Us (Fastest Response)
Fastest way to schedule appointments, discuss symptoms, and request mobile service.
Visit Us
1821 North Darmitt Street, Ajo, Arizona 85321, United States
In-Person drop-offs or on-site estimates. Walk-ins accepted for quick assessments.
Operating Hours
Call (480) 318-8445 for current hours and scheduling options.
Emergency Mobile RV Repair available by request.
Preparing for Mobile Service
Provide clear GPS coordinates or campsite information.
Ensure safe access and clear space around your vehicle.
Note any park access restrictions and communicate them when booking.
Keep a phone nearby so our technician can contact you in the event of access changes.
Request an Appointment or Quote
Note: If you prefer contact by email or form, please include concise details to speed our response. For urgent needs, call us.
Contact Us
We will get back to you as soon as possible.
Please try again later.
Emergency Guidance Before Our Arrival
If you are experiencing a safety-critical issue, take these steps:
For propane smells
Shut off propane at the tank, ventilate the area, and avoid ignition sources. Call us and emergency services if the odor persists.
For overheating
Pull over safely, let the engine cool, and do not remove the radiator cap until cool. Call for mobile assistance or tow if needed.
For flat tires or drivability issues
Move to a safe parking area if possible and call for guidance.
What Information to Provide When You Call
To help us serve you efficiently, please have the following ready:
Your name and best contact number.
Vehicle type (RV, car, motorcycle, ATV/UTV), make, model, and year.
VIN if available (helpful but not required).
A clear description of the problem: When did it start? Are there any warning lights? Does the issue happen at idle, while driving, or under load?
Location: Are you bringing the vehicle to our shop, or do you need Mobile RV Repair at a campsite or roadside?
Any recent service history or modifications that may be relevant.
Scheduling Appointments and Response Times
Shop Appointments: Best scheduled in advance to secure diagnostic time and parts availability. Typical turnaround depends on diagnosis complexity and part availability.
Mobile Appointments: Subject to technician availability and location. For pre-trip checks, schedule at least several days ahead during peak travel seasons.
Emergency Calls: We triage emergency calls and prioritize where safety is at risk. Call immediately for issues such as braking failure, propane odors, or unsafe drivability.
What to Expect During Your Appointment
Arrival & Intake: We take a thorough intake to capture symptoms and recent history.
Inspection & Diagnostics: Technicians perform visual checks, test drives, and connect diagnostic tools as needed.
Estimate & Authorization: We provide a written estimate and await your approval before beginning work.
Repair & Validation: Completed repairs are tested and explained. We ensure you understand what was done and why.
Final Invoice & Maintenance Advice: You receive an itemized invoice and recommendations for future service.
Why Contacting Lucky Leos First Helps
Contacting us before making assumptions about repairs allows our technicians to prepare properly — bringing the right tools, spare parts, and diagnostic equipment, and allocating adequate time for inspection. Early communication avoids multiple service visits, speeds up diagnosis, and can save money. For mobile or emergency situations, accurate details enable quicker dispatch and better resolutions.
Payment Methods and Warranties
Payment: We accept major credit cards and cash. Specific financing options and payment plans may be discussed for large repairs.
Warranties: Labor and parts warranties vary by service and part manufacturer. Warranty terms are provided with the written estimate.
FAQs
Contact
Can you service a motorhome at a full-service RV park?
Yes. As long as the technician can access the vehicle safely and the park allows contractor access, we can perform many on-site services.
Do you carry parts for all RV models?
Our mobile units carry common consumables and parts for typical failures. For specialized parts, we either source replacements quickly or advise shop-based service.
How does payment work for mobile service?
We accept major credit cards and cash. Payment is processed upon completion of work, and an itemized invoice is provided.
Post-Service Support
After any repair, we provide follow-up recommendations and are available for questions. If you notice any recurring issues after service, contact our shop immediately to address them under our workmanship warranty if applicable.
